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SHUTTERPHRASE

Terms & Conditions

Effective date: 12 January 2025  ·  Last updated: June 2026

These Terms and Conditions govern your engagement with ShutterPhrase.in Photography ("ShutterPhrase", "we", "us") and apply to all enquiries, bookings, and project engagements. By submitting an enquiry through our website, requesting a quote, or confirming a booking, you agree to these terms. These terms are issued under the Indian Contract Act 1872 and the Consumer Protection Act 2019.


1. About Us

Business name: ShutterPhrase.in Photography
Type: Sole proprietorship · Micro Enterprise (MSME)
Udyam Registration: UDYAM-MH-18-0407099
Address: Mankhurd, Mumbai, Maharashtra – 400094
Email: abhishek@shutterphrase.in
Phone: +91 98671 13855


2. Quotes and Estimates

The estimates generated by the Project Brief chatbot on this website are indicative only. They are calculated based on the information you provide and are not a binding offer or contract.

A formal, binding proposal is issued only after a discovery conversation, at which point the scope, deliverables, timeline, and exact pricing are confirmed in writing. A booking is confirmed only upon receipt of the booking amount specified in the proposal.

Submitting the chatbot brief does not constitute a booking. No date is reserved until a proposal is accepted and the booking amount is received.


3. Bookings and Payment

All bookings are subject to a three-milestone payment structure:

  • 25% Booking Amount: Due upon acceptance of the proposal. Non-refundable. Secures your shoot date.
  • 25% Shoot Day Payment: Due on the day of the shoot, before the session begins.
  • 50% Balance: Due before final edited files are released.

Accepted payment methods: UPI, bank transfer, cash, or as otherwise agreed in the proposal. All amounts are in Indian Rupees (INR).

GST: ShutterPhrase is currently below the mandatory GST registration threshold. All pricing is exclusive of GST. Upon GST registration, applicable taxes will be disclosed on all invoices and proposals, and the GSTIN will be published on this website.


4. Cancellation and Rescheduling

  • Cancellations made more than 72 hours before the shoot date: Booking amount is forfeited. Shoot-day payment (if collected) is refunded.
  • Cancellations made less than 48 hours before the shoot date: Both the booking amount and shoot-day payment are forfeited.
  • Rescheduling requires a minimum of 72 hours notice. One rescheduling is permitted per project at no additional charge, subject to availability. Subsequent rescheduling may incur a fee.
  • Once full payment has been received, the engagement is non-refundable.
  • In the event that ShutterPhrase must cancel due to illness, injury, or force majeure, a full refund of all amounts paid will be issued or the session will be rescheduled at mutual convenience.

5. Intellectual Property and Copyright

All photographs produced by ShutterPhrase remain the intellectual property of ShutterPhrase (Abhishek Ashok) and are protected under the Copyright Act 1957.

Upon receipt of full and final payment, the client is granted a licence to use the delivered images as follows:

  • Scope: As specified in the accepted proposal (e.g., web and social media, commercial advertising, print)
  • Duration: 1 year from the date of delivery, unless otherwise agreed in writing
  • Territory: India only, unless extended scope is agreed and reflected in pricing
  • Nature: Non-exclusive, non-transferable, non-sublicensable

This licence does not transfer ownership. ShutterPhrase retains the right to use delivered images in its portfolio, website, and marketing materials unless a written exclusivity agreement has been signed and a corresponding fee paid.

Use of images beyond the agreed scope — including extended duration, additional territories, additional channels, or sub-licensing — without a supplementary written agreement constitutes copyright infringement and will be pursued accordingly.


6. Raw Files

Raw (unedited) files are not included in any standard package and are not provided as a default. Raw content delivery is available as a paid add-on only, when explicitly agreed and included in the proposal. Requesting raw files after the proposal is finalised will be treated as a scope change and priced accordingly.


7. Revisions and Edits

Each package includes a specified number of revision rounds as stated in the proposal. Revision rounds cover colour grading, exposure adjustments, and basic retouching within the agreed scope. Additional revision rounds are available at ₹1,500 per round. Requests for structural changes (re-cropping, composite work, background removal) are considered separate from revision rounds and will be quoted individually.


8. On-Site Conduct and Safety

The client is responsible for ensuring that the shoot location is safe, legally accessible, and cleared for photography. ShutterPhrase reserves the right to halt a session if conditions are unsafe or if required permissions are absent. In such cases, the session fee is not refunded; rescheduling will be offered at the earliest mutual availability.


9. Limitation of Liability

ShutterPhrase's liability in connection with any project is limited to the total fees paid for that project. We are not liable for indirect, consequential, incidental, or special damages, including but not limited to loss of revenue, loss of profits, or reputational harm.

In the rare event of equipment failure, media corruption, or circumstances beyond our control that result in partial or complete loss of deliverables, our liability is limited to a pro-rata refund of the affected portion of the project fee. We carry professional-grade backup equipment to mitigate this risk.


10. Force Majeure

ShutterPhrase will not be held in breach of these terms or liable for any delay or failure in performance arising from circumstances beyond our reasonable control, including but not limited to natural disasters, civil unrest, government orders, illness, or travel restrictions. In such events, we will offer rescheduling at the earliest available date.


11. Confidentiality

ShutterPhrase treats all client briefs, project details, and business information shared with us as confidential and will not disclose them to third parties without your consent, except where required by law.


12. Grievance Redressal

In the event of any dispute or complaint arising from a booking or project, please contact our Grievance Officer in the first instance:

Abhishek Ashok
Email: abhishek@shutterphrase.in
Response time: Within 48 hours · Resolution target: Within 30 days

If a resolution cannot be reached, disputes will be subject to the jurisdiction of the courts in Mumbai, Maharashtra, under Indian law.


13. Governing Law

These Terms and Conditions are governed by the laws of India, including the Indian Contract Act 1872, the Consumer Protection Act 2019, and the Copyright Act 1957. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.


14. Changes to These Terms

We may update these Terms and Conditions from time to time. When we do, we will update the "Last updated" date at the top of this page. Changes take effect upon publication. Bookings already in progress at the time of a change are governed by the terms in effect at the time of booking confirmation.

ShutterPhrase.in Photography · Udyam: UDYAM-MH-18-0407099 · Mankhurd, Mumbai, Maharashtra – 400094
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